Browse the Questions We Hear Every Day
Most questions we receive fall into a few clear areas: opening an account, moving money in and out, reaching support, and understanding how the lobby works on mobile. We've organised this page around those exact topics so you find your answer without scrolling through things that don't apply to you. For deposits, the process runs through bKash, Nagad, or Rocket — the
same wallets you already use for everything else. For withdrawals, your request goes through a short account-verification step before the amount clears back to your wallet. If something isn't covered here, our support team is reachable directly and can walk you through it. Players in Dhaka and elsewhere across Bangladesh access the same lobby and the same payment rails — no regional
difference in how the account works.
- bKash
- Nagad
- Rocket
- Mobile Wallet
- Account Help